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How to unlock the radio after a reset in a Volkswagen Polo?

Model: Volkswagen Polo 6R, MK V, Polo 5, Polo V, MK 5 - Years: 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
Part: Warning light – error code

See other generations:
Video tutorial

If the battery is disconnected, the radio in the Volkswagen Polo resets and you need to enter the radio code. This is a four-digit PIN found on a specific document provided by the dealer.

Retrieve it because without that PIN, you cannot unlock the radio. Turn on the radio and press the "1 INF" button until the first digit of your PIN code appears on the display.

Press buttons 2, 3, and 4 to enter the remaining digits of the code. Finally, confirm by pressing the button with the arrows pointing to the right.

The code has been entered and the radio unlocked after the reset.


Updated on 29 April 2026 by ScegliAuto


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