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What to do when Sync 3 is not working on a Ford Kuga

Model: Ford Kuga MK 2, C520 - Years: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
Part: Onboard computer

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Video tutorial

In this video, see what to do if Sync 3 is not working on a Ford Kuga: it acts like a computer, so if it occasionally misbehaves, such as not reading the USB stick, not connecting to Android Auto, or the voice commands not functioning as they should, you can try resetting it by removing the fuse that controls the system.

This fuse is located in the box behind the glove compartment: remove it and then replace it after a few seconds; it is the #F67, 7.5 amp fuse found in the second column from the left, and it is the third fuse from the top. Then reconnect Sync to your smartphone and everything will work again.


Updated on 27 September 2026 by ScegliAuto


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by ScegliAuto

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